Our Guarantee 1. will accept returns/exchanges of unworn clothing items with original tags and packaging if initiated within 7 days of receiving all items in your order. If it is a split package order, the date you receive the final package will be the delivery date. All swimwear, bodysuits, jewelry, and beauty products are final sale.
2. Items received unused, undamaged and in original package.
3. Return shipping fee is paid by buyer. Please submit your return & exchange request via Email, a member from the team will email you to confirm receipt of the item.
After inspection for quality, a refund will be processed to your original form of payment. Please allow The Team 3-5 business days from the day we receive the returned package to process.
You should see the refund within 2-3 business days, but times may vary depending on each bank.
Note: Please contact our customer service to ensure the right return address. We will not be responsible for refund if the item is returned to the wrong address.
Please contact us here fjc123@rocketmail.com to receive an RMA# for your return.
Please include your Order#, items returning, and the reason for the return.
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