Returns Info

RETURNS

  • Our Guarantee
    1. will accept returns/exchanges of unworn clothing items with original tags and packaging if initiated within 7 days of receiving all items in your order. If it is a split package order, the date you receive the final package will be the delivery date.
    All swimwear, bodysuits, jewelry, and beauty products are final sale.
  • 2. Items received unused, undamaged and in original package.
  • 3. Return shipping fee is paid by buyer.
    Please submit your return & exchange request via Email, a member from the team will email you to confirm receipt of the item.
  • After inspection for quality, a refund will be processed to your original form of payment. Please allow The Team 3-5 business days from the day we receive the returned package to process.
  • You should see the refund within 2-3 business days, but times may vary depending on each bank.
  • Note: Please contact our customer service to ensure the right return address. We will not be responsible for refund if the item is returned to the wrong address.
  • Please contact us here fjc123@rocketmail.com to receive an RMA# for your return.
  • Please include your Order#, items returning, and the reason for the return.